Shipping policy
Shipping Policy
At Sidra Organics, we work to make sure your order reaches you safely and on time.
📦 Order Processing
Orders are processed within 1–2 business days after they are placed.
Once your order has been dispatched, you may receive a confirmation message with your tracking information.
🚚 Delivery Time
We currently deliver across Pakistan.
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Major Cities: 2–4 business days
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Other Areas: 3–7 business days
Delivery times may vary depending on your location, courier service, weather, public holidays, or other unforeseen circumstances.
💰 Shipping Charges
Shipping charges are calculated at checkout and may vary depending on your location and order value.
From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly displayed on our website.
📍 Delivery Address
Please make sure your shipping information, including your name, phone number, and complete address, is correct before placing your order.
Sidra Organics is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
📦 Delivery Attempts
Our courier partner may contact you by phone before or during delivery. Please ensure that you or an authorized person is available to receive the order.
If a delivery is unsuccessful, additional delivery attempts or charges may apply depending on the courier's policy.
🔍 Order Tracking
Once your order has been shipped, tracking details may be provided through SMS, WhatsApp, email, or other available communication channels.
If you have not received your order within the expected delivery period, please contact our customer support team.
🌍 International Shipping
At this time, Sidra Organics ships within Pakistan only.
International shipping may become available in the future.
📞 Contact Us
If you have any questions about your shipment, please contact us:\
Website: sidra.pk
Sidra Organics — Nourish. Strengthen. Shine.